Terms of Service

1. Acceptance of Terms

By accessing and using the AchieveMSO Data Request Portal ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

The AchieveMSO Data Request Portal is a HIPAA-compliant healthcare data management platform that facilitates secure data requests between patients, healthcare providers, and authorized requesters. Our service includes:

• Secure patient data request management
• Provider portal for healthcare organizations
• Patient authorization and consent management
• Compliance tracking and audit trails
• Secure data transmission and storage

3. User Responsibilities

3.1 Healthcare Providers

• Maintain accurate and up-to-date provider information
• Ensure all data requests are properly authorized
• Comply with HIPAA regulations and state privacy laws
• Respond to data requests within specified timeframes
• Maintain the security of your account credentials

3.2 Patients

• Provide accurate personal and contact information
• Review and authorize data requests appropriately
• Maintain the security of your account credentials
• Report any unauthorized access immediately

3.3 Data Requesters

• Provide legitimate research or business purposes for data requests
• Obtain proper authorization before requesting data
• Use requested data only for stated purposes
• Comply with all applicable privacy regulations

4. HIPAA Compliance

AchieveMSO is committed to maintaining full HIPAA compliance. All users must:

• Follow HIPAA administrative, physical, and technical safeguards
• Report any potential breaches immediately
• Use the platform only for authorized healthcare operations
• Maintain patient privacy and confidentiality

5. Data Security and Privacy

We implement industry-standard security measures including:

• AES-256 encryption for data at rest and in transit
• Multi-factor authentication
• Role-based access controls
• Comprehensive audit logging
• Regular security assessments and updates

6. Prohibited Uses

You may not use our service for:

• Any unlawful purpose or in violation of any local, state, national, or international law
• Transmitting or procuring the sending of any advertising or promotional material
• Impersonating or attempting to impersonate another person or entity
• Engaging in any conduct that restricts or inhibits anyone's use of the service
• Attempting to gain unauthorized access to any part of the service

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of AchieveMSO and its licensors. The service is protected by copyright, trademark, and other laws.

8. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to:

• Modify or discontinue the service with reasonable notice
• Perform scheduled maintenance
• Suspend service for security or compliance reasons

9. Limitation of Liability

In no event shall AchieveMSO, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: